Salesforce Statistics 2026: Revenue, Employees and Agentforce Growth

Salesforce generated $41.5 billion in revenue in fiscal 2026, up 10% year over year. It closed that year with $72.4 billion in remaining performance obligation. Revenue then reached $11.3 billion in the quarter ended July 31, 2026, up 11%, and the company now expects full-year FY27 revenue of $46.1 billion to $46.4 billion. Those figures anchor the Salesforce statistics below.

Salesforce had 83,334 employees as of January 31, 2026. Agentforce ARR exceeded $1.5 billion in Q2 FY27, up more than 240%. The company’s fiscal year 2026 ended January 31, 2026. The data comes from Salesforce’s SEC filings, earnings releases, and Investor Day deck, plus IDC’s CRM rankings, and covers revenue, headcount, AI products, market share, and guidance.

Key Takeaways

• Revenue per employee came to about $498,300 in fiscal 2026, up from about $479,600 in fiscal 2024.
• The $200 million raise to FY27 revenue guidance reflects $100 million of organic growth, $200 million from the pending Contentful and Fin acquisitions, and a $100 million FX headwind.
• Agentic work units delivered to date climbed from 2.4 billion in Q4 FY26 to 7.0 billion in Q2 FY27, about 2.9 times the earlier total.
• Europe revenue grew about 13% in fiscal 2026, against 8% in the Americas, while Asia Pacific grew about 12%.
• Non-GAAP operating margin rose from 18.7% in FY22 to 34.1% in FY26, while revenue grew about 57% over the same span.
• More than 60% of Agentforce and Data 360 Q4 bookings in FY26 came from existing customer expansion.

Editor’s Choice

• Fiscal 2026 revenue: $41.5 billion, up 10%.
• Q2 FY27 revenue: $11.3 billion, including a $456 million Informatica contribution.
• Employees: 83,334 as of January 31, 2026.
• Agentforce and Data 360 ARR: Nearly $3.9 billion in Q2 FY27, up more than 210%.
• CRM market share: 20.0% in 2025, according to IDC.
• FY27 revenue guidance: $46.1 billion to $46.4 billion.
• Free cash flow: $14.4 billion in fiscal 2026, up 16%.

Salesforce Statistics on Annual Revenue

• Salesforce revenue rose from $26,492 million in FY22 to $41,525 million in FY26.
• Fiscal 2025 revenue was $37.9 billion, up 9%, with subscription and support revenue of $35.7 billion, up 10%.
• Income from operations reached $8.3 billion in fiscal 2026, against $7.2 billion a year earlier.
• Diluted net income per share was $7.80 in fiscal 2026, up from $6.36.
• Subscription and support revenues made up approximately 95% of total revenues in fiscal 2026 and 94% in fiscal 2025.
• Professional services and other revenue fell to $2,137 million in fiscal 2026 from $2,216 million.
• Informatica, acquired in November 2025, contributed approximately $399 million of fiscal 2026 revenue.

Source: Salesforce Investor Day 2026 presentation, filed with the SEC

About This Data

Figures are compiled from 16 sources: 11 Salesforce SEC filings, earnings releases and investor presentations, 2 Salesforce pages on IDC’s rankings and 3 newsroom and blog announcements. They were published between March 2024 and September 2026. Only Salesforce’s own disclosures and IDC’s rankings qualify. Figures are reviewed on a rolling basis and updated when Salesforce reports new results.

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Salesforce Quarterly Revenue

• Revenue reached $11.3 billion in the second quarter of fiscal 2027, up 11% year over year and in constant currency.
• Subscription and support revenue was $10.8 billion that quarter, up 12%, including a $440 million Informatica contribution.
• First-quarter fiscal 2027 revenue was $11.1 billion, up 13%, including $444 million from Informatica.
• Fourth-quarter revenue for fiscal 2026 was $11.2 billion, up 12%.
• Third-quarter fiscal 2026 revenue was $10.3 billion, up 9%.
• Second-quarter fiscal 2026 revenue was $10.2 billion, up 10%.
• Salesforce guided third-quarter FY27 revenue to $11.42 billion to $11.5 billion.

Informatica revenue now lands in every quarter, so part of the step-up since the third quarter of fiscal 2026 is acquired revenue. Cloud peers report on different calendars; Google Cloud’s growth figures give one point of comparison.

Recent Developments

• September 2026: Salesforce used Dreamforce 2026 to introduce Agentforce Coworker, an autonomous AI teammate, and to pilot Koa, its first CRM reasoning model, built on NVIDIA Nemotron.
• September 2026: Salesforce held its Investor Day in conjunction with Dreamforce on September 16, 2026, where its deck projected that 190% of FY27 free cash flow would be returned to shareholders.
• September 2026: Salesforce completed its acquisition of Contentful on September 1, 2026.
• August 2026: Salesforce reported second-quarter fiscal 2027 revenue of $11.3 billion and raised FY27 revenue guidance to $46.1 billion to $46.4 billion.
• August 2026: Slack delivered its fastest quarterly NNAOV growth since acquisition as Slackbot users grew more than 150% quarter over quarter.
• June 2026: Salesforce agreed to acquire Fin, formerly Intercom, for approximately $3.6 billion.

Salesforce Agentforce Statistics

• Agentforce ARR exceeded $1.5 billion in Q2 FY27, up more than 240% year over year.
• Effective Q2 FY27, Agentforce ARR includes Salesforce’s AI offerings, Slackbot and Headless 360, so part of the latest jump reflects a wider definition.
• Agentforce ARR was $1.2 billion in Q1, up 205% from $800 million in Q4 FY26.
• Salesforce had closed over 29,000 Agentforce deals since launch as of Q4 FY26.
• By the third quarter of fiscal 2026, Salesforce had closed over 18,500 Agentforce deals, including over 9,500 paid deals.
• Agentforce accounts in production increased nearly 50% quarter over quarter in Q4 FY26.
• Bookings from Agentforce One Edition and Agentforce for Apps grew nearly 60% year over year in Q1, then more than doubled quarter over quarter in Q2 FY27.
• Salesforce had processed more than 28.6 trillion tokens to date by Q1, up 152% quarter over quarter.

Source: Quarterly results releases, December 2025 to August 2026

ARR shows what customers pay for; agentic work units show how much work the agents actually do. Salesforce counted 7.0 billion agentic work units delivered to date across Agentforce and Slack by Q2 FY27.

By the numbers: Salesforce delivered 3.2 billion agentic work units in Q2 FY27 alone, up 97% quarter over quarter, taking the total across Agentforce and Slack to 7.0 billion. Usage is compounding faster than ARR, and how quickly that volume turns into paid revenue is the number to watch in Agentforce’s next results.

How many customers does Salesforce have?

We found no total customer count in the recent earnings releases and annual reports we reviewed. Salesforce does report Agentforce deal volume, which counts deals rather than customers. Salesforce had closed over 29,000 Agentforce deals since launch as of Q4 FY26. Salesforce also says nearly 90% of Forbes’ Top 50 AI companies run on Salesforce, with an average of 4 clouds.

Salesforce Agentforce and Data 360 ARR

• Agentforce and Data 360 ARR reached nearly $3.9 billion in Q2 FY27, up more than 210%.
• The combined ARR exceeded $2.9 billion in Q4 FY26, including $1.1 billion of Informatica Cloud ARR.
• Data Cloud and AI ARR was $900 million in fiscal 2025, up 120%.
• Data 360 ingested 104 trillion records in Q2 FY27, up 355%, including 82 trillion via Zero Copy, up 731%.
• Across FY26, Data 360 ingested 112 trillion records, up 114%.
• Salesforce processed nearly 1 trillion API calls across Core products in Q1.
• Salesforce industry businesses finished FY26 at $6.6 billion ARR, up nearly 20%.
• Public Sector Industry Cloud ARR surpassed $2 billion in Q1, up 23%.

Source: Fiscal 2025 to fiscal 2027 results releases

The FY25 figure used the older Data Cloud and AI label, and the Q4 FY26 and Q1 FY27 totals include Informatica Cloud ARR after the November 2025 acquisition, so growth rates for those quarters reflect the deal as well as organic demand. Informatica Cloud ARR stood at $1.1 billion in Q1.

Salesforce Revenue by Service Offering

• Agentforce Service generated $9,818 million of fiscal 2026 subscription and support revenue, about 25% of the total.
• Agentforce 360 Platform, Slack and Other grew 23% to $8,882 million, including $388 million from Informatica.
• Agentforce Sales grew 8% to $9,028 million.
• Agentforce Integration and Agentforce Analytics grew 8% to $6,232 million.
• Agentforce Marketing and Agentforce Commerce brought in $5,428 million, against $5,281 million a year earlier, growth of about 3%.
• Salesforce renamed its service offerings to reference Agentforce in the third quarter of fiscal 2026.
• Salesforce now reports subscription revenue in two categories, Agentforce Apps and Data 360, Headless Platform, and Other; the second brought in $3,618 million in the three months ended July 31, 2026, against $3,008 million a year earlier, growth of about 20%.

Slack revenue sits inside the platform line rather than in a line of its own; Slack’s usage and revenue statistics track the product separately.

Salesforce Revenue by Region

• Americas revenue reached $27,193 million in fiscal 2026, 65% of the total, up 8%.
• Europe revenue reached $10,017 million, up from $8,891 million, a growth of about 13%.
• Asia Pacific revenue reached $4,315 million, up from $3,861 million, a growth of about 12%.
• The United States accounted for approximately 93% of Americas revenue in fiscal 2026, 2025, and 2024.
• In fiscal 2024, Americas revenue grew 10% to $23,289 million, while Asia Pacific grew about 17%.
• For the three months ended July 31, 2026, Europe revenue was $2,764 million, against $2,429 million a year earlier, growth of about 14%.
• Revenue by geography reflects the region of the Salesforce contracting entity, which may differ from the region of the customer.

Why it matters: Europe revenue grew about 1.4 times between fiscal 2023 and fiscal 2026, against about 1.3 times for the Americas, according to Salesforce’s annual reports. The Americas still bring in nearly two thirds of revenue, so the faster growth abroad matters more for Salesforce’s growth rate than for its revenue mix.

Salesforce CRM Market Share

• IDC ranked Salesforce the #1 CRM provider for the 13th consecutive year, with a 20.0% market share in 2025.
• It also held #1 in Model-Driven Application Platforms and Enterprise Community for the 11th consecutive year, and in Integration for the fourth.
• Salesforce’s share of IDC’s Agent Build and Deploy market more than doubled in 2025, which lifted it from #4 to #2.
• IDC’s CRM market covers sales force productivity and management, marketing campaign management, customer service, contact center, advertising and digital commerce applications.
• Smaller rivals publish their own numbers; HubSpot’s revenue and customer figures are a useful public comparison.

Source: IDC Worldwide Semiannual Software Tracker, April 2026; IDC Semiannual Core AI Software Tracker, H2 2025

Is Salesforce the #1 CRM?

Yes. IDC ranked Salesforce the #1 CRM provider in its Worldwide Semiannual Software Tracker for the 13th consecutive year, with a 20.0% market share in 2025. On IDC’s definition of the market, that also makes Salesforce the biggest CRM provider by revenue share, ahead of every other vendor IDC tracks.

Salesforce Employee Count

• Salesforce had 83,334 employees as of January 31, 2026, according to its annual report filed with the SEC.
• Headcount stood at 76,453 a year earlier, so Salesforce added 6,881 employees in fiscal 2026, about 9% growth.
• As of January 31, 2024, Salesforce had 72,682 employees, approximately 51% of them in the United States.
• Salesforce employees in the United States are not represented by a labor union.
• Revenue per employee came to about $498,300 in fiscal 2026, against about $495,700 in fiscal 2025.
• Headcount reads best against a peer; NVIDIA’s employee and revenue data offer a hardware comparison.

How many employees does Salesforce have?

Salesforce had 83,334 employees as of January 31, 2026, the end of fiscal 2026, up from 76,453 a year earlier. That headcount produced about $498,300 of revenue per employee. Headcount grew a little more slowly than revenue, so output per person kept rising.

Salesforce Operating Margin

• Non-GAAP operating margin climbed from 18.7% in FY22 to 34.1% in FY26, a gain of 15.4 percentage points.
• GAAP income from operations rose from $548 million in FY22 to $8,331 million in FY26.
• FY26 GAAP operating margin was 20.1%.
• Gross profit was $32,255 million in fiscal 2026, about 78% of revenue.
• Salesforce posted a GAAP operating margin of 21.1% and a non-GAAP operating margin of 34.8% in the first quarter of fiscal 2027.
• The second-quarter GAAP operating margin was 20.5% and the non-GAAP margin 34.1%.
• Salesforce updated its FY27 GAAP operating margin guidance to 20.1% and kept non-GAAP guidance at 34.3%.

Most of the margin gain came between FY22 and FY24; since then, the non-GAAP margin has moved within a few points while guidance holds it near the same level.

Salesforce Free Cash Flow and Shareholder Returns

• Free cash flow reached $14,402 million in FY26, up from $5,283 million in FY22, about 2.7 times as much.
• Salesforce returned $14.3 billion to shareholders in fiscal 2026, including $12.7 billion in share repurchases and $1.6 billion in dividends.
• It announced a $50 billion share repurchase authorization and raised its quarterly dividend to $0.44 per share, up 5.8%.
• In the first quarter of fiscal 2027, Salesforce entered into a $25 billion accelerated share repurchase, with upfront delivery of 103 million shares.
• It returned $27.5 billion to shareholders that quarter, including $27.1 billion in share repurchases.
• Second-quarter operating cash flow was $1.3 billion, up 71%, and free cash flow was $1.1 billion, up 81%.

The takeaway: Salesforce generated $15.0 billion of operating cash flow in fiscal 2026 and returned $14.3 billion to shareholders. It then committed $25 billion to an accelerated share repurchase in the first quarter of fiscal 2027. That single repurchase is larger than a full year of the company’s operating cash flow.

Salesforce Remaining Performance Obligation

• Current remaining performance obligation reached $35.1 billion at the end of fiscal 2026, up 16%, including 4 points of Informatica contribution.
• Total remaining performance obligation was $72.4 billion, up 14%.
• In the first quarter of fiscal 2027, cRPO was $33.6 billion, up 14%, and RPO was $67.9 billion, up 11%.
• In the second quarter, cRPO was $33.5 billion, up 14%, and RPO was $66.3 billion, up 11%.
• In the third quarter of fiscal 2026, cRPO was $29.4 billion, up 11%, and RPO was $59.5 billion, up 12%.
• At the end of fiscal 2025, cRPO stood at $30.2 billion and total RPO at $63.4 billion.
• Salesforce guided third-quarter FY27 cRPO growth to approximately 14%, excluding the pending Contentful and Fin acquisitions.

Salesforce Revenue Guidance and FY30 Target

• Salesforce raised FY27 revenue guidance twice after its February 2026 forecast, reaching $46.1 billion to $46.4 billion in August, including slightly above 3 points of Informatica contribution.
• FY27 subscription and support revenue growth guidance now stands at slightly above 12% year over year and slightly under 12% in constant currency.
• Salesforce raised its FY30 revenue target to $63 billion, including Informatica.
• The FY30 target implies a compounded annual growth rate of 11% or more from FY26 to FY30, including Informatica.
• Salesforce said in its second-quarter fiscal 2027 results release: “NNAOV growth is the strongest it’s been in four years, keeping us on track for second-half organic revenue reacceleration.”

Source: Guidance from the February, May, and August 2026 results releases

Key finding: Salesforce’s $200 million FY27 guidance raise reflects $100 million of organic growth, $200 million from the pending Contentful and Fin acquisitions and a $100 million FX headwind. Without the two deals, currency would have cancelled out the organic gain, so the reacceleration case still rests on the second half.

Salesforce Acquisitions

• Salesforce completed its Informatica acquisition in November 2025, adding data catalog, integration, governance, and Master Data Management services.
• Informatica Cloud ARR stood at $1.1 billion in Q4 FY26.
• Contentful, a composable content platform trusted by over 4,800 brands, joined Salesforce on September 1, 2026.
• Salesforce agreed to pay approximately $3.6 billion for Fin, which brings a customer base of more than 30,000 companies.
• Salesforce cites examples of Fin’s AI agents resolving on average 76% of support volume end to end.
• In August 2026, Salesforce said it expected the Contentful and Fin transactions to close independently during the third quarter of its fiscal year 2027. Contentful closed on September 1, 2026.
• Fin adds packaged service agents to a fast-moving field that our AI agent statistics track across vendors.

Source: Salesforce Form 10-K, fiscal 2026; Salesforce newsroom, June to September 2026

Is Salesforce a CRM or a CMS?

Salesforce is a CRM provider, ranked #1 in CRM by IDC for the 13th consecutive year. Salesforce completed its acquisition of Contentful on September 1, 2026.

Salesforce now sells content management alongside CRM, but its revenue lines and its market rankings remain CRM-led.

Conclusion

Salesforce closed its latest fiscal year with $41.5 billion in revenue, up 10%, and $14.4 billion in free cash flow, and Agentforce ARR has since exceeded $1.5 billion. The growth story now runs through AI products, Europe, and acquisitions more than through added headcount.

Guidance for the current fiscal year sits at $46.1 billion to $46.4 billion, on the way to a $63 billion target for FY30. Salesforce said its FY27 guidance, raised in August, incorporates the Contentful and Fin acquisitions and is conditional upon the closing of these transactions. The next two quarters will show whether organic growth reaccelerates as management expects; our subscription economy statistics put that recurring-revenue model in wider context.